KosherConnect - Account & Data Deletion
This page provides official instructions for users of the KosherConnect website (https://kosherconnect.me) and the KosherConnect Android Mobile Application who wish to delete their account and associated personal data.
How to Request Account & Data Deletion
You can request account and data deletion through either of the following two options:
Option 1: Direct In-App or Web Profile Deletion Fastest
If you are able to log in to your KosherConnect account on the web or in the mobile app:
- Log in to your account at https://kosherconnect.me/profile or in the KosherConnect mobile app.
- Go to your Profile / Account Settings.
- Click the red "Delete Profile" button.
- Confirm your request. Your profile, photos, videos, messages, and match history will be permanently deleted from our servers within 24 hours.
Go to KosherConnect Profile Settings
Option 2: Email Request (No Login Required)
If you do not have access to your account, have uninstalled the application, or prefer to request deletion via email:
- Send an email to a@kosherconnect.me.
- Use the subject line: "Account Deletion Request".
- Include the email address or phone number associated with your KosherConnect account in the body of the message.
Upon receiving your request, our support team will verify ownership and permanently delete your account and data within 24 hours. You will receive a confirmation email once deletion is complete.
Data Types Deleted vs. Retained
Types of Data Permanently Deleted
When your KosherConnect account is deleted, the following data is permanently purged from our primary database:
- Account Profile & Bio: Your name, email address, phone number, religious preferences, and profile bio.
- Photos & Videos: All uploaded profile photos, verification media, and video introductions.
- Matches & Communication: Match history, chat/messaging logs, and date scheduling history.
- Lead Generation Data: Any lead submission details originating from Facebook Lead Ads or WhatsApp follow-up forms.
- Device Tokens & Preferences: Push notification device tokens and system logs tied to your account.
Types of Data Retained
We do not retain personal communication or profile data after deletion. Minimum financial transaction records (such as subscription receipts processed via Google Play Billing or web payment gateways) may be retained securely for statutory periods solely to comply with applicable tax, accounting, and legal reporting obligations.
Data Privacy & Support Contact
If you have any questions or require assistance regarding account deletion, please contact us: